I haven't flown with Air India myself, but a site I find helpful when trying to figure out if I want to fly with a particular airline is Skytrax, which lists tons of reviews from passengers on hundreds of different carriers -- they're even listed by route in some cases, so you can find people who made the LA to Delhi journey if you like. http://www.airlinequality.com
Here's three pages of reviews from people who've recently flown Air India: http://www.airlinequality.com/Forum/air_india.htm
For what it's worth, Air India is a 3-star airline (out of five stars) which puts it solidly in the "average" or "satisfactory" category. For comparison, most US-carriers are also 3-star airlines (with the exception of Jet Blue, which is 4 stars.)
Hope that helps! Have a safe flight.
--Holly
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