If you are a senior level employee you can book a first-class ticket anytime.
If you are a mid-level employee you can book a first-class ticket on flights over a certain duration (i.e. 5 hours or longer domestic flights, 6 hours or longer International flights).
If you're not a manager or are not a high-ranking employee you can only book economy class.
However many of Microsoft's employees that travel, travel a LOT and have status with their preferred airlines, so they get free upgrades to first class no matter what ticket they buy.
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